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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will open. It includes exhaustive info about all the operations that you can perform on that particular page. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of educational video clips clarifying how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a glance at our extensive Frequently Asked Questions section, which comprises questions asked by actual individuals and provides practical solutions. We frequently update our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our great team of customer support engineers available 24x7 and eager to assist you with any issue. Each support ticket you submit will be answered in less than 60 minutes (the average response time is approximately twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 147411

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com